“When a constituent needs our services, they don’t have any choice but to deal with us. We’ve embarked on a solution that provides an ease of access to our services and the permitting process – making information both immediate and transparent."
Director, Planning & Building Services
ECM Solutions for Government
ECM technology provides efficiencies, constituent self-service and the access and sharing of critical information for city, county and state government. It helps eliminate paper documents that are costly and cumbersome to process, store and manage while providing proper security.
Benefits Abound for Government, Constituents & Business Partners
When you engage with ImageSource you will have an ECM partner with the most collective experience in the industry, spanning a wide selection of technology options. In our experience, government institutions are highly committed to providing the best value and service to constituents. Using proven ECM technologies, ImageSource empowers organizations to meet this objective faster, greener, and more accurately. Our solutions allow public workers to quickly access important information, and eliminate labor-intensive paper processes. Likewise, submittal of information by constituents and business partners can be greatly streamlined, along with transaction processing and ensuing workflow. Constituent self-service, improved collaboration and scalability of services without substantial cost increases are some of the important advantages to be gained with the proper ECM system.
Proven History of Rapid ROI
Regardless of the sector, you have probably felt the effects of a shrinking budget as cuts are being made at all levels of government. During downturns, making the right investment can mean the difference between deficit and surplus. A properly executed Enterprise Content Management system can actually help reduce costs, and better equip government agencies and municipalities to stay in the black through automation efficiencies.
At ImageSource, we understand that any investment made must see rapid return on investment. Our time-tested methodology emphasizes a careful planning process so you can achieve ROI as quickly as possible, without operational downtime.
Creating a Paperless Government
Beside the need for improved efficiencies, one force driving government entities to embrace ECM is the space and cost associate with storing paper documents. Physical records swallow up valuable square footage in offices or require off-site storage, increasing the risk of stolen, damaged, misfiled or inaccessible information. A secure ECM system can eliminate or greatly reduce storage requirements, while ensuring compliance to retention and privacy laws.
With our extensive experience implementing ECM systems for government, ImageSource can help eliminate paper from its source. Automation and secure archival can help remove manual processes that would otherwise result in a cumbersome set of filing cabinets.