Technical Support

 
ImageSource Technical Support - Question/Issue/Request Submission Form
In order to help better serve our customers, ImageSource has developed this Web Submission form. Please be as detailed as possible when filling out this form. The more information we receive, the better we will be able to respond to your submission. Please submit multiple items separately.

  • When submitting a question, please be as specific as possible.
  • When submitting an issue, please specify the exact, click-by-click, steps needed to reproduce the issue.
  • When submitting a request, please explain the end result you expect.

Please note the maximum file size of an uploaded file is 15MB.
If your file is larger than 15 MB please contact support2@imagesourceinc.com and a representative from ImageSource will contact you with an alternate method for delivery of the file.

* Denotes a required field.

Submitted By
*Contact
*Company
*Phone Number
*Email Address
Technician you wish to contact
(if applicable)
*Software
*Version
Scanner
Model
Serial Number
Type Of Hardware
*Operating System
Hardware Information
*Problem Description
File to upload
I acknowledge:

I am requesting technical support from ImageSource, Inc. for resolution of the problem listed in the description area of this form.

I further acknowledge that I am aware that the costs associated with support services and the time spent working this support ticket will be administered under the terms and conditions of our current Support Services Agreement. If you do not have a current Support Services Agreement all costs associated with support services and the time spent working this support ticket will be invoiced at current Time & Materials rates.

I am an authorized person within my company to make requests for technical support from ImageSource, Inc.
*I Agree
 
Memorize my settings