WaTech streamlines access and compliance for HR records.

“Because of ILINX our work lives are easier. Communication, accountability, collaboration—this project was a model for how we want to work-it truly changed our organization, and we’re proud of what we accomplished together.”

~ Bill Kehoe, Washington State CIO

Strategic Initiative

Washington Technology Solutions (WaTech) needed to overhaul paper-heavy HR workflows. Personnel files, medical records, recruitment docs, and position histories were all managed manually—making access time-consuming and compliance tracking difficult. The goal: create a secure, searchable, and automated digital HR environment that could support state-level retention rules and support hybrid work for staff.

Solution Plan

WaTech implemented ILINX Capture and Content Store to digitize and organize all HR records. The system automates document indexing, applies role-based access, and enforces retention policies. Now, staff can find what they need in seconds—without sifting through paper or disconnected drives.

Investment Return

ILINX saves hours of manual retrieval, and paper archives also eliminate the need for physical document storage. Now, hiring and employee support are faster, compliance audits are smoother, and sensitive data is more secure. WaTech also implemented a digital HR system that’s as responsive as the teams it supports.

Let’s Collaborate