ILINX workflows drive credit union's indirect lending evolution.
Strategic Initiative
A credit union realized its outdated system slowed its ability to approve and fund indirect loans — costing it auto dealer business and impeding growth overall. Three associates spent 100% of their time separating, scanning, and manually indexing loan documents. Once information was onboarded, the company’s aged, unreliable, and unsupportable workflow tool hindered important lending operations, including reporting.
3 FTEs
$90 Million
Solution Plan
The credit union streamlined its indirect lending processes with cloud-hosted ILINX Capture and Intelligent Workflow. The fully-supported SaaS solution automates document intake, eliminating the need for manual handling. Information is routed through highly-effective workflows that support review, approval, and fund distribution. The ILINX solution flags bottlenecks and sends notifications to prompt speedy resolution.
Investment Return
ILINX efficiency supports the credit union’s $90M per month asset stream, allowing it to process loans faster without increasing staff. Labor-intensive manual processing has been replaced with exceptions processing, allowing the company to make determinations and fund loans quickly. ILINX analytics enables real-time reporting and actionable insights that ultimately make the credit union more competitive in its market.