Solutions by Process

Whatever process you rely on, ILINX has a way to make it easier, more effective, and a better experience.

Even the smallest improvements can deliver massive results

What types of procedures does your business rely on? Where do you see opportunities for automation and innovation? Find the processes that match your operations to see how ILINX is solving real-world challenges right now.

Select an item below to learn more

Accounts Payable

Accelerate and control the process of receiving, matching, and paying invoices without the typical costs and delays.

Call Center Management

Convert recorded audio to the data you need to drive business processes, measure customer satisfaction, and ensure compliant interactions.

Shepherd the processes of collecting and managing case documentation, task assignment and tracking, and collaboration.

Higher Education

Connect departments with one multi-function platform to enable access to student data, implement transparent accounting processes, and reduce resource requirements.

Manufacturing

Automate customer engagement, operations, and accounting processes. Improve timelines and customer satisfaction with increased information access and utilization.

Tribal Nations

Engage your community and deliver services and benefits to members with financial transparency while securing your most valued information – all with a single platform.

Financial Services

Automate lending processes, wealth management transactions, and claims processing. Enable compliance and enhance member experience without complex manual effort.

eGovernment

Deliver critical services quickly, accurately, and securely. Automate business processes to share information with a focus on 24/7 self-service.

Process innovation in action

Check out our customer success stories to learn how ILINX helps organizations gain agility, strengthen security, empower users, and deliver better digital experiences.

Financial Services Company

Credit union innovates document processes with ILINX

A large credit union boosts process efficiency and information security with ILINX.

University transforms business operations

The easily-supported ILINX platform runs student services and financial ops workflows while integrating with essential line-of-business systems.

CSU creates unified student records

ILINX enables cohesive student records, replacing the disjointed data systems that made it impossible to share consistent information university-wide.

Experian's high-availability solution ensures compliance.

ILINX failsafes ensure business and compliance continuity when COVID-19 forces Experian to go remote.

Global FinTech Company

FinTech makes quick work of disputes with ILINX AI

A FinTech improves disputes handling with AI and gets an anti-fraud enhancement in the process.

Global Financial Services Company

AI revolutionizes healthcare contracts process

An ILINX Cognitive Services CRM integration helps a company's healthcare division process contracts faster with intelligently-extracted data.

Financial Services Company

Secure mail processing from anywhere

ILINX Advanced Capture automates the intake of 30,000 pieces of mail per day – moving out of work centers with improved security, accuracy and speed.

Financial Tech Company

ILINX platform makes remote-first a reality

Cognitive Services revolutionizes claims by locating specific data in mailed forms. Workflow integrations support processing from beyond the office.

ILINX speeds unemployment benefits processing

Washington state's Employment Security Department relies on ILINX to resolve a claims-processing bottleneck.

Quinault Indian Nation

ILINX Engage enhances Quinault Indian Nation member services

The Quinault Indian Nation leverages the capabilities of ILINX Engage to create a services one-stop.

State Licensing Agency

ILINX Cloud improves document-process productivity

Processing documents was a big labor burden for a small state agency. A supported cloud-based ILINX solution provides efficiency and flexibility.

Growing college meets evolved process

The ILINX process-improvement platform gives MiraCosta a comprehensive, web-based content system capable of evolving along with the college's needs.

State of North Dakota

Rural state transforms document sprawl

The state of North Dakota adopts ILINX to meet the data demands underpinning the delivery of public services to a widely-scattered rural population.

City of Redmond secures police files with ILINX SaaS

A Washington municipal Police department builds its new criminal justice records system on ILINX Software as a Service.

State Public Fund Agency

ILINX helps agency overcome delays

Advanced Capture enables a public funds agency to quickly ingest high-quality data from mailed applications in order to meet legislative deadlines.

Quinault Indian Nation

Quinault Indian Nation builds COVID response with ILINX

The Quinault Indian Nation responds to COVID-19 with an ILINX solution configured to schedule testing, track results, and share data with other health agencies.

State Social Services Agency

Cloud upgrade facilitates records requests

An ad hoc public records system needed an overhaul to be easier to use and support. A SaaS system hosted and maintained by ImageSource meets the need.

Solano County Superior Court

ILINX transforms court case management

A disorganized case documents process gets an overhaul with ILINX eForms – leading to an overall increase in daily court productivity.

CA Superior Court, County of Stanislaus

Superior Court improves efficiency

A Calfornia court reclaims its clerks' valuable time by streamlining document-handling processes with ILINX eForms and ILINX Content Store.

VITAS collects patient records on-site

The innovative ILINX Cloud Mobile app makes it easy for healthcare workers to capture information in the field using familiar devices.

WSU's campuses united by single platform

Effective data-sharing between locations helps Washington State University attract top student talent with fast admissions decisions and offers.

State patrol meets records standards

ILINX Capture and Retention take the stress out of managing statewide criminal justice records bound by distinct communication and retention policies.

Smarts