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request management
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Modernizing Public Assistance Service Delivery in Alaska
ILINX eases the application burden on Alaskans seeking SNAP benefits while routing captured data through the Department of Public Assistance’s processes and into systems of record.
Delight Internal and External Users with 360° Role-Based Experiences
ILINX doesn’t just make process innovation easy, it makes user experiences more intuitive, accessible, and personal. Leverage intelligent process automation to unify data, streamline workflows, and enrich digital experiences in ways that improve transaction metrics while enhancing each human touch.
Inject Al Anytime, Anywhere into Your Intelligent Workflow
Discover what’s possible when you introduce artificial intelligence into your organization’s data, systems, and applications. ILINX Al delivers valuable insights about tasks, patterns, and exceptions to guide decision-making, generate reports, improve efficiencies, and drive critical business processes.
Transform Mailroom Operations into Hubs of Automated Efficiency
The ILINX platform secures mail at intake and shortens cycles with Al-powered workflows and intelligent routing. Eliminate the manual burden while instantly processing mailed data to initiate clams and speed case resolution times. Meet regulated SLAs and focus your human-in-the-loop resources on the customer touches that matter.
Using mailroom automation distribute $700 million to all Alaskans.
Helping the Washington State deliver benefits to over 2 Million people per year.
Using process innovation to help California Superior Courts manage over 100,000 cases per year.
Learn MoreILINX Cloud enables 2.8 Million in-home patient interactions each year.
Learn MoreHelping the Quinault Indian Nation deliver services to over 3,000 members using low-code applications.
Enabling consumer credit reporting bureau to resolve 10.9 Million disputes per year with mailroom automation
Learn MoreExplanation of Benefits
Case Management
Customer Experience Automation (CXA)
Cloud Computing
Case Management
Digital Service Delivery
Cloud Computing
Digital Mailroom
Digital Service Delivery
Legacy Modernization
Digital Mailroom
Accounts Payable
Legacy Modernization
Call Center Management
Accounts Payable
Transcript Processing
Call Center Management
Low-Code/No-Code
Transcript Processing
Loan Origination
Low-Code/No-Code
AI Empowerment Blueprint
Loan Origination
Public Records Requests
AI Empowerment Blueprint
Employee Onboarding
Public Records Requests
Tribal Enrollment Management
Employee Onboarding
Content Migration
Tribal Enrollment Management
Explanation of Benefits
Content Migration
Case Management
Process innovation in action
Check out our customer success stories to learn how ILINX helps organizations gain agility, strengthen security, empower users, and deliver better digital experiences.