Solutions by Services

Process innovation is about more than technology. You need a partner with expertise to deliver value at every phase – from planning to implementation to support.

Partner with a team of experts committed to your success

Technology is just part of the equation. To achieve real process innovation, you need a partner in everything from planning through implementation and support. See how the experts at ImageSource have you covered.

Select an item below to learn more

Planning and Assessment

Gain insight from an analysis of your current state and future goals. Create organizational consensus with our exclusive ECMecosystem® and ENTecosystem® methodologies to define goals, milestones, and measurable outcomes.

Managed Services

Improve security and compliance by delegating a portion of your operations to ImageSource. Transparent management of on-premise or cloud implementation are tailored to your organization.

Partner with ImageSource to design a solution tailored to your unique requirements. Leverage our expertise from concept through implementation and optimization.

Process innovation in action

Check out our customer success stories to learn how ILINX helps organizations gain agility, strengthen security, empower users, and deliver better digital experiences.

Aerospace Manufacturing Company

Manufacturer enables data self-service

An aerospace manufacturer seamlessly migrates content and workflows to ILINX, supporting user-driven data access while ensuring business continuity.

Suzuki overhauls dealer support process

An automotive manufacturer improves its relationship with dealers by implementing ILINX automation to facilitate accounts processing and reports.

Solution plan guided by ECMecosystem

The City of Redmond undergoes an ECMecosystem evaluation of its criminal justice records needs – charting a path for a future-proof records solution.

University transforms business operations

The easily-supported ILINX platform runs student services and financial ops workflows while integrating with essential line-of-business systems.

CSU creates unified student records

ILINX enables cohesive student records, replacing the disjointed data systems that made it impossible to share consistent information university-wide.

Experian pivots quickly to protect personal information

Experian relies on ILINX Data Loss Prevention to secure sensitive information during a pivot to remote work.

Global Financial Services Company

AI revolutionizes healthcare contracts process

An ILINX Cognitive Services CRM integration helps a company's healthcare division process contracts faster with intelligently-extracted data.

State Licensing Agency

ILINX Cloud improves document-process productivity

Processing documents was a big labor burden for a small state agency. A supported cloud-based ILINX solution provides efficiency and flexibility.

Growing college meets evolved process

The ILINX process-improvement platform gives MiraCosta a comprehensive, web-based content system capable of evolving along with the college's needs.

State of North Dakota

Rural state transforms document sprawl

The state of North Dakota adopts ILINX to meet the data demands underpinning the delivery of public services to a widely-scattered rural population.

State Public Fund Agency

ILINX helps agency overcome delays

Advanced Capture enables a public funds agency to quickly ingest high-quality data from mailed applications in order to meet legislative deadlines.

County office says 'goodbye' to paper

A goverment department turns to ILINX to end it reliance on hardcopy documents – reclaiming version control and office space in the process.

Quinault Indian Nation

Quinault Indian Nation builds COVID response with ILINX

The Quinault Indian Nation responds to COVID-19 with an ILINX solution configured to schedule testing, track results, and share data with other health agencies.

State Division of Public Assistance

State maintains critical services with ILINX

ILINX Cognitive Services automates the transcription and retention of spoken information – speeding the distribution of vital state benefits.

State Transportation Agency

SaaS meets retention requirements

An ImageSource-hosted SaaS solution serves as a third-party repository for project documents shared by a transportation agency and contractor.

Washington State Tribal Nation

Tribal Nation improves contracts process

ImageSource supports a Tribal Nation's accounting process overhaul using ILINX Engage – resulting in improved visibility and better-informed budgets.

International Vehicle Manufacturer

Process automation crosses the Pacific

ILINX process automation resolves document approval bottlenecks for an vehicle manufacturer with operations in both Japan and the United States.

WSDOT moves forward with ILINX

When a major state agency needs a modern data and workflow solution, it chooses ILINX for its flexibility, reliability, and functionality.

WSU's campuses united by single platform

Effective data-sharing between locations helps Washington State University attract top student talent with fast admissions decisions and offers.

State patrol meets records standards

ILINX Capture and Retention take the stress out of managing statewide criminal justice records bound by distinct communication and retention policies.

Washington fast tracks new corporations

ILINX Import cuts processing time for new corporation registration from weeks to hours, delivering ROI to business-owners throughout Washington state.

Smarts

A male manager takes notes while a seated female colleague points at a desktop monitor. A white semi-transparent ImageSource icon covers the right side of the frame.

Fix it Before it’s Broken: Positioning Your Organization for Continuous Evolution

Mergers and Acquisitions: A Blueprint for Technology Unification

Modernizing Public Assistance in Alaska

A woman leads a strategy session for a team of 3 using post its on a window.

Soft Skills for Hard Times: Leading Change in Risk-Averse Environments

Process Innovation in Action: Alaska Pioneer Homes

Getting Things Done with ILINX AI

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Content and System Migration

Move content between formats and locations or transfer from a legacy system. A seamless process maintains access to all your content while delivering backfile conversion or a day forward solution.

Rely on ImageSource's unmatched team of dedicated staff to help your organization reach specific project goals or SLAs. Expand your capabilities with expert help.

Let's collaborate