Smarts
Practical advice and expert insights on trends, technology, and industry-specific process innovation solutions.
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Building Blocks of Success: Your AI Empowerment Blueprint: Part II
Assessing, scaling, and deploying your proof of concept
Three Imperatives for Excellent Public Service Delivery
Modernizing Public Service: AI-Enabled Solutions for Faster, Smarter Government.
Building Blocks of Success: Your AI Empowerment Blueprint: Part I
A great place to start when getting your AI initiatives off the ground.
5 Predictions 2025: A Platform Approach to AI Adoption
Discover how a platform-based approach is crucial for successfully scaling AI initiatives.
5 Predictions 2025: CSAT Scores Boosted by Hyper-Personalization
Empirical evidence indicates hyper-personalization can boost CSAT by 15% or more.
5 Predictions 2025: Agentic AI will Transform Process Automation
Enable end to end process execution with minimal human intervention.
5 Predictions 2025: Voice Aids Fast Delivery of Social Benefits
AI voice interaction provides rapid service delivery.
5 Predictions 2025: Unstructured Content Impacts AI Adoption
Get your content ready for the future.
Rapid Deployment and Results with ILINX Advanced Capture AI
5 Process Innovation Predictions for 2025
Plan your AI initiatives with process innovation predictions for 2025.
AI in Action: Where, How, and Why Now?
Explore real-world, current use cases for AI applications that revolutionize organizational operatio...