Solutions by Process
Whatever process you rely on, ILINX has a way to make it easier, more effective, and a better experience.
Enhance the experiences between end users and your organization
With technology evolving at unprecedented speeds, sticking to the status quo is the fastest way to fall behind. ILINX empowers organizations to transform critical processes with AI, content solutions, and intelligent workflow automation, leading to more delightful customer experiences and improved resilience. Explore below to see how ILINX enhances operations across industries, including financial services, manufacturing, and state, local, and Tribal governments.
Customer Experience Automation (CXA)
Remove process blind spots and empower customers with role-based interfaces that unify data and access to line-of-business applications.
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Digital Service Delivery
Empower constituents to access government services and initiate processes with ILINX-powered AI, CXA, and content intelligence.
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Transcript Processing
Leverage ILINX AI to instantly identify, capture, and index transcript data, regardless of the original transcript format.
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Accounts Payable
Leverage contract understanding and intelligent workflows to streamline receiving, matching, and paying invoices without the typical costs and delays.
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Call Center Management
Leverage audio cognition to translate call recordings into the data you need to drive processes, measure satisfaction, and ensure compliant interactions.
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Case Management
Accelerate document collection, task management, and internal collaboration with AI-enhanced workflows and predictive recommendations.
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Employee Onboarding
Simplify and accelerate applications and documentation intake, review, and task tracking with integrated eForms, capture, and workflow.
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Digital Mailroom
Turn your mailroom into an fully automated hub for mail scanning, content capture, data classification, and intelligent workflow routing.
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Loan Origination
Speed application intake, assessment, and decisions with automated document collection, advanced data capture, and AI-assisted recommendations.
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Public Records Requests
Leverage self-service, automated search, status tracking, and smart redaction to fulfill requests quickly and comprehensively with less risk.
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Indirect Cost Rate Proposal
Transform Indirect Cost Rate Proposal preparation form months to days.
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Tribal Enrollment Management
Enroll members, verify ancestry, share official documents, and facilitate Council interactions with a solution specifically tailored to Tribal processes.
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