Records Director
Servicing records requests shouldn't be hard or risky.
Demand has never been greater when it comes to public information. As expectations rise in a 24/7, self-service, online world, your organization is faced with a difficult proposition: hyperautomate to meet the challenge or face the consequence of complaints – or even litigation. Turn your public records requests into a modern, digital experience with ILINX Records Director.
Technical Highlights
- Self-service portal for tracking and delivery
- Compatible with existing systems
- Full process audit from start to finish
- Low-code, customizable user interface
- Easily integrates into your website with minimal effort
A unified, end-to-end records solution
All steps in the records request process are managed through a single experience. Every capability you need is integrated in one comprehensive application, making it easy for you to deliver records on (or before) mandated deadlines.
Eliminate costly manual redaction with AI
The built-in algorithms in ILINX Records Director reference past actions and programmed rules to search, locate, and redact sensitive information with tamper-proof bars. Process entire batches of records reliably—in minutes—using AI.
Process email and audio files in minutes
Convert email and attachments to redacted PST files, then automate PST file understanding and redaction. ILINX Records Director tracks every action and generates reports to verify and streamline compliance.
Real-World Applications for Records Director
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Public Records Requests
Rely on assistive automation to respond within mandated time frames.
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Police and Court Records Requests
Assemble court and case records. Review and redact sensitive data from bodycam footage and other discoverable information following FOIA guidelines.
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Education Records Requests
Collect and deliver education records while protecting student information to FERPA standards.