Experian ensures compliance with a high-availability solution.

Strategic Initiative

At the height of the pandemic, FinTech giant Experian quickly implemented business continuity solutions to support work-from-home initiatives while maintaining compliance. The company’s solution required additional infrastructure support to meet 24/7 uptime requirements and enable reliable access for remote employees. Any lapse in service availability equaled a lapse in compliance – and could lead to heavy penalties. 

Solution Plan

Experian and ImageSource partnered to augment the company’s ILINX solution with an active/passive infrastructure and additional servers. The new fault-tolerant environment established a failsafe mechanism that turned on automatically if an error occurred in the active processing solution. The added infrastructure negated the risks of minor failures and total shutdowns associated with high-volume transactions. 

Investment Return

The passive solution went live within hours, allowing Experian to maintain business process continuity without downtime. It establishes automatic gap coverage to mitigate the risks and errors related to updating or troubleshooting the active solution. These measures ensure continuous customer service and protect Experian from the costly penalties of failing to meet federal compliance standards.

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