Top U.S. bank speeds mortgage onboarding and recovery

Strategic Initiative

A top 10 U.S. bank faced processing newly acquired mortgage loans worth billions and needed to accelerate onboarding to avoid daily losses in unrealized interest. Manual processes caused delays in recognizing revenue from these loans, creating a high-risk backlog. The bank needed a faster, smarter approach to document intake, recognition, and data processing across various formats and sellers.

Solution Plan

ImageSource implemented ILINX Advance Capture to ingest, classify, and extract unstructured data from mortgage loan files. The solution classified, recognized, and indexed essential documents from multiple sources—such as notes, deeds, and disclosures—across varied formats. It automated loan number extraction and routed the data into servicing systems, enabling rapid onboarding and revenue recovery.

Investment Return

ILINX enabled the bank to recover $2 million per day in unrealized interest by reducing onboarding lag. The standardized acquisition workflows improved data accuracy and processing speed, allowing immediate servicing of new loans and eliminating costly delays in interest collection.

Modules in this solution:

Capture & Intelligent Workflow

Capture data quickly from any source or device, improve content visibility, and drive workflows.

Artificial Intelligence (AI)

Leverage AI to enhance processes, identify correlations, make predictions, and expedite decision-making.

Let’s Collaborate