University transforms business operations with enterprise solution.

The California State University (CSU) logo

Strategic Initiative

When California State University identified simultaneous needs to update both Student Service and Financial Operations information, administrators sought a creative solution to handle both. They needed an electronic workflow
to replace their paper-based purchasing and invoice processes, and wanted a solution capable of integrating with existing line-of- business applications without straining IT resources.

Solution Plan

Already on board to automate Cal State’s student data processes, ImageSource proved that the versatile ILINX solution could meet the university’s business needs as well. ILINX Import integrated with Purchasing and Accounts Payable interfaces to capture incoming invoices. Intake triggered an exception-based workflow that flagged errors for review while routing valid documents for quick approval, processing, and payment.

Investment Return

Cal State’s enterprise approach made it a trailblazer in higher
ed content management as one platform replaced several disjointed systems. The ILINX solution reduced paper invoice handling and process errors and decreased the university’s overall payment cycle time. “As we expand technology to multiple departments across campus, we see the value of our solution increase exponentially,” says a university senior IT director.

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