ImageSource Inc. - Process Innovation Made Easy

Modernizing Public Assistance Service Delivery in Alaska

ILINX eases the application burden on Alaskans seeking SNAP benefits while routing captured data through the Department of Public Assistance’s processes and into systems of record.

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Make Your Data Actionable

Unlock powerful insights by leveraging your organization’s content. ILINX enables AI based on the most valuable asset-your data. ILINX AI reduces hallucinations, protects PII and proprietary data while tailoring results to your objectives. Achieve faster outcomes with AI that understands your documents, processes, and priorities—transforming content into a strategic asset for your business.

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AI Accelerates Smarter Decisions

Bring AI into the flow of work with ILINX. From content understanding, generative insights to predictive analytics, ILINX AI empowers your organization to make informed decisions, predictively resolve issues, and drive efficiencies. Built to work anywhere in your workflow, it’s intelligence where and when you need it.

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Elevate with Seamless Experiences

Transforms complex processes into seamless, intuitive experiences—inside and out. By unifying data and automating into a role-specific user experience, ILINX makes it easy to deliver the right content to the right people at the right time. Improve transaction speeds, completion rates, personalize every touchpoint, and improve outcomes for internal teams and external users alike.

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Using mailroom automation to distribute $700 million to all Alaskans.

Helping Washington State deliver benefits to over
2 Million people per year.

Using process innovation to help California Superior Courts manage over 100,000 cases per year.

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ILINX Cloud enables 2.8 Million in-home patient interactions each year.

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Helping the Quinault Indian Nation deliver services to over 3,000 members using low-code applications.

Enabling consumer credit reporting bureau to resolve 10.9 Million disputes per year with mailroom automation

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Process innovation in action

Check out our customer success stories to learn how ILINX helps organizations gain agility, strengthen security, empower users, and deliver better digital experiences.

State of Alaska Div. of Public Assistance

Alaska modernizes SNAP applications with ILINX innovation

Alaska accelerates SNAP benefits applications and processing with ILINX eForms and Capture and Intelligent Workflow.

Global FinTech Company

FinTech makes quick work of disputes with ILINX AI

A FinTech improves disputes handling with AI and gets an anti-fraud enhancement in the process.

Redmond Washington

City of Redmond secures police files with ILINX SaaS

A Washington municipal Police department builds its new criminal justice records system on ILINX Software as a Service.

State Licensing Agency

ILINX Cloud improves document-process productivity

Processing documents was a big labor burden for a small state agency. A supported cloud-based ILINX solution provides efficiency and flexibility.

Experian

Experian pivots quickly to protect personal information

Experian relies on ILINX Data Loss Prevention to secure sensitive information during a pivot to remote work.

Quinault Indian Nation

ILINX Engage enhances Quinault Indian Nation member services

The Quinault Indian Nation leverages the capabilities of ILINX Engage to create a services one-stop.

Washington State Department of Transportation

WSDOT moves forward with ILINX

When a major state agency needs a modern data and workflow solution, it chooses ILINX for its flexibility, reliability, and functionality.

Quinault Indian Nation

Quinault Indian Nation builds COVID response with ILINX

The Quinault Indian Nation responds to COVID-19 with an ILINX solution configured to schedule testing, track results, and share data with other health agencies.

Costco Wholesale

ECMecosystem guides Costco tech plan

Costco turns to ImageSource professional services to craft a technology-needs analysis and roadmap backed by trademarked ECMecosystem methodology.

Suzuki

Suzuki overhauls dealer support process

An automotive manufacturer improves its relationship with dealers by implementing ILINX automation to facilitate accounts processing and reports.

State of Alaska Div. of Public Assistance

Alaska modernizes SNAP applications with ILINX innovation

Alaska accelerates SNAP benefits applications and processing with ILINX eForms and Capture and Intelligent Workflow.

Global FinTech Company

FinTech makes quick work of disputes with ILINX AI

A FinTech improves disputes handling with AI and gets an anti-fraud enhancement in the process.

Redmond Washington

City of Redmond secures police files with ILINX SaaS

A Washington municipal Police department builds its new criminal justice records system on ILINX Software as a Service.

State Licensing Agency

ILINX Cloud improves document-process productivity

Processing documents was a big labor burden for a small state agency. A supported cloud-based ILINX solution provides efficiency and flexibility.

Experian

Experian pivots quickly to protect personal information

Experian relies on ILINX Data Loss Prevention to secure sensitive information during a pivot to remote work.

Quinault Indian Nation